Products - Unified Communications

Gold Systems is committed to offering our customers a complete turn-key voice-powered solution. That is why our portfolio includes both products, built with re-usable code, and custom services that are built to order.

Our packaged speech applications are out-of-the-box and ready to use. These applications can be easily modified (often in a matter of days) to meet the precise requirements of your enterprise. They embody user interface best practices and are fully documented, tested and tuned for performance. Users are operating the application in minutes, with little or no training.

For product downloads, documentation and more, visit the Gold Systems Support Center.

• Unified Communications

  Gold Systems bridges the gap between the world of telephony and voice (phone calls, voice mail, conferencing, utilizing legacy PBX or IP-based systems) and the world of software and IT (email, IM, calendars, documents) utilizing solutions based on Microsoft Unified Communications framework and technologies.

• Unified Messaging

  One integrated Inbox for all your communications - email, voice mail and fax - with voice-driven access anywhere from any device. Gold Systems integrates Microsoft Exchange Server 2010 with Unified Messaging (UM) together with your existing telephone system. Simplify your IT infrastructure and reduce costs through unified administration and maintenance for both telephone and IT administrators.

• Password Reset

  Gold Systems' Password Reset application is a voice-powered password reset management solution that automates this costly and tedious business process. These calls can be managed in a secure and professional manner, with a virtual help desk that can handle password reset requests 24X7.

• V-Dialer

  Gold Systems' V-Dialer is an automated solution that allows callers into your enterprise to simply speak the name of the person they wish to speak with.

• Vonetix Product Suite

  Vonetix, built exclusively by Gold Systems, provides a single infrastructure for integrating interactive voice response (IVR) applications and speech recognition technologies with an enterprise's existing customer communication interfaces.