Services - IVR, Unified Communications, Lync Deployment

Delivering effective, world-class solutions requires a mix of proven integration products to speed application deployment, lower costs and protect system infrastructure; combined with best-of-class services that ensure every solution we deliver works. Not just from your point of view, measured in terms of ROI, improved profitability and increased customer satisfaction - but from your caller's point of view, measured in terms of ease-of-use.

Beginning with our unique, proven Solutions Discovery process we identify unified communications and self-service opportunities and deliver solutions with application development, lync deployment, professional services and systems integration expertise. Gold Systems' flexible and robust application delivery has earned us praise from our customers for almost two decades. And we don't stop there. To ensure that every solution we deliver performs well after the cut-to-service, we provide training and support for total solution delivery.

IVR Applications, Unified Communications and Lync Deployment...

Gold Systems is committed to providing you with IVR applications that meet your application objectives - whether you need a simple speech recognition name dialer or a complex account management tool, a touch-tone interface or a state-of-the-art speech recognition interface, interface of unified messaging products to a legacy PBX system or a complete unified communications suite to integrate your company's voice and data network. Gold Systems has the products and services to get it done. With over a decade of experience in interactive voice response and speech recognition integration development, our products and service not only speed application deployment to lower development costs, but protect your existing infrastructure investment, integrating easily into complex internet, telephony and enterprise database environments.