Gold Systems Password Reset


Streamline IT Operations by Automating Password Resets

Why dedicate costly help desk personnel to the task of managing system passwords?

Why make your users wait on a call to have their password reset?

These calls can be managed in a secure and professional manner, with Gold Systems' Password Reset solution. Our solution represents a virtual help desk that can handle password reset requests 24X7.

Gold Systems' Password Reset application is a voice-powered password reset management solution that automates this costly and tedious business process. When an employee misplaces, forgets or their password expires, they simply call into the voice application to obtain a new temporary password. Our packaged software solution is fast to deploy, delivers real ROI, and is a highly-secure solution - developed by a voice application veteran with more than 15 years of experience.

Experience what Gold Systems Password Reset can do for you!

  • Enhanced Security - Built on a comprehensive threat model, our solution provides security protection for you and your employees that upholds your security policies.
  • Employee Efficiency - Allows your help desk personnel to devote their time to more strategic initiatives.
  • Easy Integration - Works with your currently installed Active Directory services, databases and telephone systems.
  • Highly Scalable - Whether you are supporting 100 or 100,000 employees, our solution is fully scalable to support the added volume as well as high usage peaks.
  • Easy Setup and Administration - The web-based administration and setup supports a fast implementation and simple ongoing maintenance.
  • Reduce Costs - Automate this costly business practice with a 24X7 speech solution and save.
  • Easy and Convenient for the user - Call in whenever, wherever and get a new password and get back to work faster.

For product downloads, documentation and more, visit the Gold Systems Support Center

Focus on Security with a Voice-Powered Solution

Built on a comprehensive threat model, Gold Systems' Password Reset solution supports security by:

  • Helping ensure compliance with corporate password policies.
  • Facilitating more secure policies, such as longer passwords or more frequent password expiration.
  • Ensuring complete and accurate audit trails for all password reset transactions.
  • Reporting logs document unsuccessful authentication attempts and locks the corresponding account after a specified number of trials.

Speech-Enabled Password Reset Supports Compliancy Issues

Whether it's HIPAA, Sarbanes Oxley or Gramm-Leach-Bliley Act, our solution helps ensure high levels of security and a traceable audit trail.

Our solution supports compliance by:

  • Ensuring access to patient records systems is completely revoked when healthcare or financial services workers leave the company.
  • Facilitating the use of and consistently enforcing stronger passwords for workers who have access to patient records.
  • Encrypting and hashing authentication questions and answers in corporate directories and databases to guard against identify theft.
  • Ensuring complete, accurate audit trails of who has access to what systems and when.