V-Dialer
Gold Systems' V-Dialer is an automated solution that allows callers into your enterprise to simply speak the name of the person they wish to speak with. This voice-driven application recognizes spoken input and immediately transfers the call, without having to remember extension numbers or speak to a receptionist. This packaged application deploys easily, lowers your cost per call and streamlines your internal resources.
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Your Automated Receptionist
Surveys show that four out of five calls to a business require no intervention from a receptionist. Now those calls can be handled in the most professional manner possible with Gold Systems' V-Dialer application solution.
Easy and Cost-effective
No more frustrating, lengthy keypad entries or alpha-numeric prompts. With V-Dialer your caller just speaks the person's or department's name that they wish to speak to. After all, what's more natural than just speaking? Plus, your receptionist can assist clients who require more personal attention, instead of spending valuable time directing routine calls.
Build on Current Infrastructure
V-Dialer can supplement the hardware, databases and telephone systems you already have in place, so there's no need to "reinvent the wheel." Not only is V-Dialer the first step toward future speech recognition enhancements, but you also move ahead of your competition by being among the first to benefit from natural language agents.