Application Development
Take Advantage of Gold Systems Application Expertise
With more than fourteen years of IVR application development experience, we specialize in innovative customer and employee self-service solutions that will help you improve profitability by increasing efficiency and lowering costs through automation.
Our software developers and professional services teams provide the expertise to assess, plan, design, build, test and implement interface applications and voice solutions that can be fully integrated into existing IT and telephony systems. At Gold Systems we are committed to a multi-vendor, multi-platform, open systems environment, and we utilize proven tools, business processes and methodologies to facilitate knowledge transfer, in-house maintenance, and most important, superior customer service. We believe so strongly in providing quality application development experience - every time, that we have documented our methodology for application delivery, called GoldStar Development.
Using Vonetix, a Gold Systems product innovation, we will provide you with custom application development services that enable voice access to multiple data sources, including the Web, by seamlessly integrating voice response systems with your existing IT and Web infrastructure. Our interface applications allow customers and employees to access information and services they need, all by themselves - at a lower cost for you.